Questions regarding this policy should be directed to our Data Protection Officer. The Data Protection Officer is responsible for ensuring compliance with relevant data protection legislation and with this policy who can be contacted using the information at the bottom of this policy. Any questions about the operation of this policy or any concerns that the policy has not been followed should be referred in the first instance to the Data Protection Officer.
Due to the forthcoming changes outlined in the General Data Protection Regulation (GDPR), we are ensuring our ongoing compliance to these regulations by informing you on how we use your data.
Any personal information provided is controlled by Silson Limited which is a UK registered company whose trading address is Insight Park, Welsh Road East, Southam. CV47 1NE.
We may collect your personal data when you:
In line with General Data Protection Regulations (GDPR) Silson Limited is permitted to hold and store your personal data if you are a contact affiliated with a company or organisation that has a business account with us. For the reasons of “legitimate interest” these contact details are retained for invoicing, credit notes, statements of account, direct debits, quotations and correspondence, support of your contract or marketing purposes (to keep you informed of our products and services).
We collect and retain the following information about you:
We do not hold any personal financial information, sensitive information, or any special category data on you.
At Silson Limited we are committed to keeping your details private. We only collect and use information in accordance with GDPR and take appropriate steps to protect your privacy. We will also take reasonable security measures to protect your personal information in storage. Your details are uploaded onto our database systems and held securely within our offices; this can only be accessed by a member of our team. Our database access is fully password protected.
Information that you supply to us may be used in a number of ways, for example:
1. We may share your
information with and obtain information about you from credit reference
agencies or fraud prevention agencies.
2. We will not disclose any information to any company except to help prevent fraud, or if required to do so by law.
Silson Limited takes the security of your data seriously. The organisation has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by the appropriate members of our team.
Where we have collected your personal information, we will keep your information for as long as this business carries on, or for as long as we have a commercial interest in holding your personal information, for example, with a view to doing business in the future. We are legally required to hold some types of information to fulfil our statutory obligations.
As part of GDPR, you are able to apply for access to your personal data held by Silson Limited. We will normally respond to your request within four weeks and at no cost. However, if the request is manifestly unfounded or excessive, or if it is repetitive, we may contact you requesting a fee. This fee must be paid in order for us to comply with the request. Subject Access Request forms are available upon request.
Where we are providing you with marketing information, you can also change your marketing preferences by using the unsubscribe button at the bottom of our marketing e-mails to you. If you choose to unsubscribe you will be removed from our contact list, preventing future correspondence unless you decide to subscribe.
It is possible to switch off cookies by setting your browser preferences. Information on how to switch off cookies on your computer is available from your browser software provider. Turning cookies off may result in a loss of functionality when using our website.
Google Analytics – These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they have visited.
Google Maps – These are Google Maps third party cookies, which are unique identifiers to allow traffic analysis to Google Maps.
For more information on
These cookies allow us to keep a record of where you have visited to allow an enhanced customer experience, or for when re-visiting our website.
How is your information used?
We may use your information to:
If you have any queries on any of the above points, please contact our Data Protection Officer:
Welsh Road East
Or call on 01926 814682
We may update this
privacy notice from time to time. If there are any significant changes we will
notify you, but you are welcome to visit this page and review this notice at
This privacy notice was last updated on 21/08/2018